Privacy Policy
We respect your privacy. Here is exactly what we collect, why we collect it, and how we protect it.
This Privacy Policy describes how TechParrot Innovations LLC (United States) and TechParrot Innovations LLP (India), collectively referred to as “TechParrot”, “we”, “our”, or “us”, collect, use, and protect information obtained from visitors to our website at techparrot.io and from clients engaging our services.
TechParrot Innovations LLC handles commercial client relationships and data agreements. TechParrot Innovations LLP operates our offshore engineering and delivery functions. Both entities are committed to ensuring your privacy is protected under this policy.
SECTION 1 — Information We Collect
We may collect the following types of information:
1a. Information you provide directly:
- Name and contact details (email address, phone number, company name) submitted via our contact form or discovery call bookings
- Project requirements, briefs, or documents shared with us during a sales or onboarding process
- Payment information (handled securely via third-party payment processors — we do not store card details)
1b. Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Referring URLs and search terms
- Device type and operating system
This data is collected through cookies and standard web analytics tools (such as Google Analytics).
1c. Information from third-party platforms:
If you connect with us via LinkedIn or submit a review on Clutch, we may receive publicly visible profile information from those platforms.
SECTION 2 — How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you have requested
- Send project updates, invoices, and engagement-related communications
- Improve our website and services based on usage patterns
- Send occasional marketing communications if you have opted in to receive them
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third parties.
SECTION 3 — Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing your personal data is:
- Contractual necessity — to fulfil our obligations under a service agreement with you
- Legitimate interests — to improve our services and communicate relevant information
- Consent — for marketing communications, which you may withdraw at any time
- Legal obligation — where required by applicable law
SECTION 5 — Data Sharing and Third Parties
We may share your information with:
- Service providers who assist us in operating our website and delivering our services (e.g. hosting, email delivery, CRM platforms). These providers are contractually obligated to keep your data secure and use it only for the purpose for which it was shared.
- Professional advisors such as lawyers or accountants where required
- Law enforcement or regulatory bodies where required by law
We do not share your data with advertisers or data brokers.
SECTION 6 — Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
Specifically:
- Contact enquiries: retained for up to 2 years
- Client project data: retained for 5 years after project completion for legal and accounting purposes
- Website analytics data: retained for 26 months (Google Analytics default)
You may request deletion of your data at any time by contacting us at contact@techparrot.io.
SECTION 7 — Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
These measures include:
- Secure HTTPS connections across our website
- Access controls limiting who can access personal data internally
- Use of reputable third-party platforms with strong security standards (e.g. Salesforce, Google Workspace)
While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
SECTION 8 — Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: request a copy of the data we hold about you
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of your personal data where we have no legitimate reason to continue processing it
- Right to restrict processing: request that we limit how we use your data
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to our processing of your data for marketing purposes at any time
To exercise any of these rights, contact us at contact@techparrot.io. We will respond within 30 days.
SECTION 9 — International Data Transfers
TechParrot operates through two entities — TechParrot Innovations LLC in the United States and TechParrot Innovations LLP in India — with clients globally across North America, Europe, and the Asia-Pacific region.
Data processed as part of service delivery may be accessed by team members in both the United States and India. Where required, we ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws including GDPR where relevant.
SECTION 10 — Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
SECTION 11 — Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
SECTION 12 — Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
TechParrot Innovations LLC (United States)
TechParrot Innovations LLP (India)
Email: contact@techparrot.io
Or reach us directly through our Contact Page
For EEA/UK users: if you believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local data protection authority.
Questions About How We Handle Your Data?
We are transparent about our practices and happy to answer any privacy-related questions.