How AI-Powered Agentforce Elevates the Customer Journey Across Channels
In the fast-evolving retail landscape, delivering a seamless, personalized customer journey across multiple channels is more than a luxury—it’s a necessity. Customers today interact with brands through a variety of touchpoints, including mobile apps, websites, in-store kiosks, and social media. Ensuring a unified and engaging experience at every step can be challenging, but Salesforce’s AI-powered […]
